Privacy Policy

Last Updated: 10 January, 2025

BOOKELE TECH SERVICES PRIVATE LIMITED (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our event booking platform. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Service, including:

  • Personal Identification Information: When you register for an account, create an event, or purchase tickets, we may collect personal information such as your name, email address, phone number, payment details, and billing address.
  • Event Information: If you are an Event Organizer, we collect details about your event, including event name, description, location, dates, ticket types, and pricing.
  • Usage Data: We collect information about how you interact with the Service, including IP addresses, browser types, device types, pages visited, and timestamps of your activities.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our platform and services.
  • To process payments and facilitate event ticketing.
  • To communicate with you about your account, events, and transactions.
  • To analyze user behavior and improve the user experience
  • To send promotional materials, newsletters, and event updates (with your consent).

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: We may share your data with third-party service providers who help us operate our platform, process payments, or send marketing communications.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes (e.g., court orders or subpoenas).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account, you can contact us, and we will remove your data from our system.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your data, subject to certain conditions
  • Objection: You can object to the processing of your data under certain circumstances. To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent revision will be displayed at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: info@bookelegant.com
  • Address: Kota-Rajasthan India